Ordered a blt w/mustard only from firehouse subs on Chapel Hill Rd in Douglasville Ga., and it was smothered in mayo when I got back to office. Took sandwich back and complained, asked for blt w/mustard again and got back to office and when I opened the sandwich, I had a bacon w/mustard sandwich. Two blatant mistakes on one order in less than an hour. I called and asked for manager to complain and these people do not care. I was told that was what I ordered am what I got. I asked who orders a bacon and mustard sandwich. No offer to fix the problem this time. I askes the person I was speaking to how hard is it to put 3 ingredients w/mustard on a sandwich. No answer. I told him I will not enter their restaurant again, that there are more sandwich restaurants to eat at in Douglasville and he said "have a good day ma'am" and hung up on me. Then I find out there is no corporate office to file complaints to. From now on, our office will be frequenting Jersey Mike's that just opened and Jason's Deli that is on chapel hill rd just down the road . Being built right now. Can't wait. Good bye Firehouse Subs.
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