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Bath & Body Works  
Bath and Body Works is the leading retailer for Fragrance, Body Care, Haircare, Cosmetics, Home Fragrance Candles, Oils, Wallflowers and Scentports


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Comments about Bath & Body Works (61)


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Stephannie 03/21/2020
I love bath and body works hand sanitizer. my favorite products and my favorite store.
Patricia Moller 12/26/2019
They never placed my order I did on line. I even have copy print out said they dont have any info about it. Merry christmas with no gift Thsnkd
debbiebotello 12/07/2019
i love the candles from here but the last two online purchases two boxes delivered were packed very cheaply and i got broken candles they weren’t wrapped fully a small strip of bubble wrap in the middle but nothing to protect the bottom or top my candle was shattered 🤬in two separate orders!! cmon you charge enuf please send them out safely!!!
Mary Gilbert 11/27/2019
I am upset that I no longer get the coupons in the mail. I use them all the time so don’t know why they stopped coming.
Cesy 10/15/2019
I wish y’all could sell the “Mom” stuff more often 😁
Vickie Stephens 09/30/2019
I wish you wojld bring back kitchen lemon deep cleaning. I love it
Edith Flavin 09/30/2019
Love it all...have used Bath & Body for years, my Daughter is 31 yrs. old & has used it also , I still buy it for her & my Grandbabies!!!
Umm Sosa 06/17/2019
Everything is so nice hope something go down to 90%
Lori Maddux 02/17/2019
I love so many things from Bath & Body works. My husband is not that crazy about ordering merchandise online. So could you please send me coupons through the mail. Thank you, and God bless.
Lesta Spain 02/05/2019
In response to Karen’s comment on 5-15-16... it is now 2019, but this past Christmas, I ordered way early enough to have gotten all my Christmas candles on time, for the holidays, but I didn’t get them, so when I called, to complain, they were going to re-ship out, but since Christmas was now OVER, I asked if I could change fragrances in their candles, and they said NO. They would not let me switch out those Christmas candles for other up-to-date fragrances which I did NOT think was right, since it WAS THEIR ERROR that I did not ever receive them before Christmas, in the first place! Very disappointed, myself, so I know how you feel, Karen! That part sucked!!! I hope people that have some PULL,... will get this problem taken care of. Should not take any 9 days to get something shipped to ya, when ya have stores EVERYWHERE! Crazy!
stevenroland9@gmail.com 5 01/05/2019
My wife loves your candy apple stuff
Renee 12/19/2018
Bath & Body is a one stop shopping place for Christmas Gifts!! They have Great Deals!!
Tammy hadley 11/05/2018
I love bath n body works the candles are glorious an the avon store is my fav. THE LADIES ARE THE GREATEST IN PERSONALITY AND APPEARANCES !!NO ONE SHOULD WALK OUT UNHAPPY AND IF THEY DO ITS ON THEM thx Tammy
Bankclyn64 Rod 08/28/2018
Amazing staff fragrance and all the shenanigans in stores and online very helpful in understanding representative as well
Bouky 08/20/2018
Great product, NO challenge with online orders/coupons BUT definitely decline in expert courteous customer service with face to face store shopping.
Carol karnafel 07/01/2018
Wonderful store great items great sale
Barbara 06/27/2018
I love everything I bought from bath and body work.
Karen 05/15/2018
Very dissatisfied when they offer free shipping they don't tell you it will be 9 days before you get the product, This has happened twice now.
Tammy 09/19/2017
I bought some candles and the one I think that it was peach and OMG it made the house smell like there was propane leaking all over the house!! It was real bad!!! Would never buy candles here again!!
Anonymous 08/09/2017
Love their candles and wallflowers but as much as I order, shipping should be free. Plus the coupons that are enclosed in the items I order, should be for things I order...not men's fragrances!! Will rate GOOD only because of comments above. EZV
Michelle Burkett 07/09/2017
I love the candles but I feel like they are over priced and they should have better coupons for the high prices.
Jeanne Shalkowitz 02/26/2017
Bath and Body Works has the best products on the market. I love their products because the scent lasts forever. It's as if you're wearing an expensive bottle of perfume!
Kathleen Motylewski 01/24/2017
Love there products but l never get any coupons for free things or percentage off. my friends and family are always getting these in the mail
Sheilaspry 01/17/2017
Love bath and body works I go there all the time. thank you for your good service. I will continue to shop there. the cashiers are very nice. I love everything I get there
celeste 01/06/2017
i love it because make me smell so goood
BONNIE GRAVES 12/20/2016
love bath and body and the specials they have helped so much with my Christmas gifts. Everyone loves them so much. service is wonderful at dyersburg, tn store.
Rhonda Tikulski 12/01/2016
I love Bath and Body. I've always received fantastic service there. Melanie at Bath and Body in MARKET STREET THE WOODLANDS TX. Has always helped me when I go in.
Patricia durig 09/27/2016
WONDERFUL product & you won't find any other lotions, sprays candles etc. anywhere and @ a affordable price.
Murlene 08/01/2016
I love BBW! But I am disappointed about the service I received the last time I shopped in Jackson TN. I live 45 miles from any store and went to get my favorite fragrances. I pulled up a coupon on my phone and the clerk refused for me to use it in the store. I left without buying anything and when I got to my car it clearly states in store or online coupon. Don't know if I will be going back to that store.
Christine nelson 07/11/2016
Why don't they send in the mail coupons ? I don't have a printer so it's hard for me to get their coupons.
Sandra 06/01/2016
I LOVE BATH AND BODY WORK. The workers are so kind and respectful. They help me all the time I go there and they help me get the best fragrance and they let me know what new fragrance arrived and what are the sales. Thank You All So Much.
Alexandra 05/23/2016
I love the variety of smells they have. For me and my home!!!! They are the best!!!!!❤
Norma 05/14/2016
I love shopping and excellent products.
Mary Scott 08/06/2013
Great products at a reasonable price. Love their anti-bacterial liquid hand soaps and their scented candles.
Mary Scott 10/19/2012
Excellent products and just love the antibacterial moisturizing liquid hand soaps and the shower and moisturizing lotions.
dale taylor 04/27/2012
I love all your products and also the coupons are amazing,,another thing that I must praise about is that this company sends me and my family 20% coupons to use in the U,S FOR THE BLACK FRIDAY EVENT,,WE GO EVERY YEAR,,THERE ARE 12 OF US GIRLS AND BELIEVE ME WE SPEND LOTS,,GREAT DEALS and I love the bags,,my granddaughter lives at the store,, great products and the candles are just wonderful,,thanks for all your emails and offers,,from Canada
Susan Bartscher 04/11/2012
I recently ordered online from Bath and Body Works for the first time. I have always enjoyed their products, especially the Blue Spa line. Since I live over 90 miles from the closest store ( I live in the middle of nowhere), I chose to shop online. How easy! Product descriptions, browsing, etc. was such a snap compared to most websites. I definitely will shop at the website again soon!
Brenda Jacobs 01/07/2012
I love shopping for Bath & Body products! The smell in the store is TERRIFIC!!! All of the products are wonderful. I really like sharing the great bargains I find with my friends. My daughter says I should buy stock in the company because I buy so much. Bath & Body is the only one for me!!!
Nina Smith 12/21/2011
I love this company, they have such great customer service no matter where you go in the country. I moved from Michigan to North Carolina and I still received great service at their stores and no problems at all with using the coupons from coupon great.com. Thanks for this site!!!
Sandy Hokama 12/20/2011
I love shopping at Bath & Body Works. The sales people are everywhere which makes it easier when I have a question. They are so helpful & always smiling. The coupons we get from online are really good too, which makes me go to the store I look for more things to buy. Thank you for coming to Honolulu, Hawaii. Sandy

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About Bath & Body Works

Customer Service Phone Number: 1-800-756-5005

Return Policy: Return anything, anytime for any reason. 100% Guaranteed.

Bath and Body Works has some of the most top rated bath and beauty products in the United States. The retail store has products ranging from candles to hand soaps to body lotions. The products are a part of one of the brand's main segments, body care, hand soaps and sanitizers and home fragrance (Wikipedia)

The body care segment has multiple collections within it. These collections include, Signature collection, Retired fragrances, True Blue Spa, C.O. Bigelow, Aromatherapy and Travel Body Care. The Signature collection includes, shower gels, body lotions, body creams, fragrance mists and body scrubs. Items include fragrances for both men and women. This collection includes the fragrance, Japanese Cherry Blossom, Bath and Body Works number 1 seller. It also includes, A Thousand Wishes. This fragrance won a consumer's choice award in 2015. The body lotion and other products are infused with shea butter and other nutrients, such as vitamin E to ensure high performance. Retired fragrances are fragrances that were once apart of the signature collection that are now discontinued in stores.

The Hand Soap and Sanitizer segment includes deep cleansing hand soap, which has a formula to clean and exfoliate hands. It contains Aloe and Vitamin E to leave hands feeling soft. Gentle foaming hand soaps start as a foam that creates a rich, creamy lather to gently wash away dirt and germs. Gentle foaming also contains Aloe and Vitamin E. There is a luxury line in the segment, called limoncello hand soap and lotion. This product contains olive oil extract to help nourish and soften skin. The hand sanitizers, called PocketBac, kill 99.9% of germs and contain Aloe and Vitamin E.

The Home Fragrance collection includes candles in three sizes, 3-wick, single wick and mini. The segment also includes, wallflower plug- ins, room sprays and car scentportables. All of these products come in a large variety of fragrances, some of which are found during every season and some seasonal

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